Draft, not yet in effect
This draft has not been approved by RajPath and is not its policy yet. It describes how the site works today, and points marked “TO BE CONFIRMED” are still undecided. It is not legal advice.
What you are buying
A premium note is a one-time purchase that gives your account access to that note for six months. It is not a subscription, so nothing renews and you are not charged again.
[CANCELLATION RIGHTS TO BE CONFIRMED]
How refund requests are reviewed
Proposed approach, pending owner approval: refund requests are reviewed individually, based on the circumstances of the purchase. A request is not approved or refused automatically.
- [REFUND REQUEST WINDOW TO BE CONFIRMED]
- [REFUND ELIGIBILITY CONDITIONS TO BE CONFIRMED]
- [WHO APPROVES A REFUND TO BE CONFIRMED]
Cases RajPath looks into
These situations need the payment and the order to be checked before anything is decided:
- You were charged more than once for the same purchase.
- Money left your account but the note did not unlock.
- You accidentally placed more than one order for the same note.
- A purchased note cannot be opened or downloaded as it should be.
The outcome depends on what the check finds.
How to ask for a refund
There is no refund button on the site. Contact RajPath at support@rajpath.online or +919982092475 with:
- the email address on your RajPath account,
- the note you bought,
- any payment reference you have, such as a Razorpay payment ID or a bank or UPI transaction reference, and
- a short description of the problem.
If you were charged but the note is still locked
- Do not pay for the same note again until the first payment has been checked.
- If the note page says the payment is still being confirmed, use “Check again” on that page.
- If the note stays locked, contact RajPath at support@rajpath.online or +919982092475 with the details listed above. RajPath checks the payment and the order with Razorpay before deciding how to resolve it.
When a refund is approved
- The refund is issued through Razorpay for the amount paid for that order.
- Your access to that note ends and it leaves My Purchases.
- RajPath sends an email to your account address confirming the refund.
- [REFUND METHOD AND PROCESSING TIMELINE TO BE CONFIRMED]
Unfinished payments
If you leave checkout without paying, nothing is unlocked and the unfinished order closes on its own after a period of inactivity.